Term of service
Effective Date: July 11, 2018
1. Agreement to Terms
Welcome to 911Prints (“Company,” “we,” “our,” or “us”). By accessing or using our website, 911prints.com, or any related services or products (“Services”), you (“User,” “you,” or “your”) agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use our Services. These Terms constitute a legally binding agreement between you and 911Prints.
2. Eligibility
To use our Services, you must:
- Be at least 18 years old or have legal parental/guardian consent.
- Provide accurate and complete information during registration.
- Comply with all applicable laws and regulations.
- Ensure that any content you submit does not infringe on third-party rights or violate applicable laws.
3. Services Provided
911Prints specializes in custom printing solutions, including but not limited to:
- Custom apparel printing
- Marketing materials
- Promotional items
- Personalized gifts
- Event and corporate branding materials
Specific terms related to individual products or services may be outlined separately. Services are subject to availability and may be modified without prior notice.
4. Orders and Payments
4.1 Order Process
Users are responsible for ensuring the accuracy of order details. We are not liable for errors in designs, specifications, or quantities provided by the User. All orders are subject to acceptance by 911Prints.
4.2 Pricing
All prices are listed in USD and are subject to change without notice. Taxes and shipping fees may apply. Quotes are valid only for the time specified in the quote.
4.3 Payment
Full payment is required at the time of order placement unless otherwise agreed. Accepted payment methods include major credit cards, PayPal, and other options specified during checkout. Non-payment may result in order cancellation.
4.4 Refunds and Cancellations
Refunds or cancellations are subject to our Refund Policy, available on our website. Customized products may not be eligible for returns unless defective or incorrect due to our error.
4.5 Revisions and Approvals
We may provide proofs for your review and approval before production. Users are responsible for verifying the accuracy of proofs. Delays in approval may affect delivery timelines.
5. Intellectual Property
5.1 User Content
You retain ownership of any designs or materials you submit. By submitting content, you grant 911Prints a worldwide, royalty-free license to use, modify, and reproduce the content for the purpose of fulfilling your order. You represent and warrant that you have the rights to grant this license.
5.2 Company Materials
All intellectual property, including trademarks, logos, and copyrighted materials on our website, remains the property of 911Prints. Unauthorized use is prohibited and may result in legal action.
6. User Responsibilities
When using our Services, you agree to:
- Provide accurate and truthful information.
- Avoid submitting content that infringes on intellectual property rights, is defamatory, obscene, or violates applicable laws.
- Follow all instructions and guidelines for submitting materials.
- Refrain from using our Services for unlawful or unauthorized purposes.
We reserve the right to refuse or cancel any order that violates these Terms or poses a risk to our business integrity.
7. Shipping and Delivery
Shipping times and costs vary based on the selected method and destination. Estimated delivery dates are not guaranteed and may be affected by shipping carriers or unforeseen circumstances.
7.1 Domestic Shipping
Additional taxes or fees may apply to domestic orders. These charges are the responsibility of the recipient and must be paid upon delivery.
7.2 Risk of Loss
Ownership and risk of loss pass to the User upon delivery to the carrier. We are not responsible for damage or loss during transit.
8. Limitation of Liability
To the fullest extent permitted by law, 911Prints is not liable for:
- Indirect, incidental, or consequential damages.
- Losses resulting from delays or errors in production or delivery.
- User errors in submitted content or specifications.
Our total liability is limited to the amount paid for the specific order in question, regardless of the form of action, whether in contract, tort, or otherwise.
9. Dispute Resolution
9.1 Governing Law
These Terms are governed by the laws of the State of Georgia, USA, without regard to its conflict of laws principles.
9.2 Arbitration
Disputes arising under these Terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration will take place in Georgia, USA, and the arbitrator’s decision will be final and binding.
9.3 Class Action Waiver
Users agree to resolve disputes on an individual basis and waive the right to participate in class or collective actions.
10. Termination
911Prints reserves the right to terminate or suspend access to Services for violations of these Terms or other unlawful activities. Termination does not affect the User’s obligation to pay for completed orders or Services in progress.
11. Privacy Policy
Your use of our Services is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By agreeing to these Terms, you also agree to our Privacy Policy.
12. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our Services constitutes acceptance of the revised Terms. Users are encouraged to review these Terms periodically.
13. Third-Party Services
Our website may contain links to third-party services or websites. We are not responsible for the content, terms, or privacy practices of these external sites. Use of third-party services is at your own risk.
14. Force Majeure
911Prints is not liable for delays or failure to perform due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, governmental actions, labor strikes, or supply chain interruptions.
15. Contact Us
For questions or concerns about these Terms, contact us at:
- Email: [email protected]
- Phone: (706) 847-0071
- Address: 5855 Oakbrook Pkwy, Suite A, Norcross, GA 30093, USA
